Joseph Macallan Savett's Portfolio

👋 Greetings! I am Macallan Savett, a Software Engineer with a rich history in customer service, analytics, and the real estate sector, currently innovating at Skilljar. The realm of software engineering fascinates me with its promise of continuous learning and an optimal work-life balance.

📊 Professional Journey:

Transitioning from real estate, where I managed extensive databases and engaged in high-stakes negotiations, I found my true calling in technology. The shift was driven by a desire to blend analytical acumen with creative problem-solving, steering impactful projects from conception to deployment.

⚽ Beyond Coding:

Beyond the keyboard, I serve as an assistant coach for a youth soccer club, fostering team spirit and athletic excellence. This role has honed my leadership skills and enriched my understanding of teamwork and strategy.

🏃‍♂️ Pursuits & Ambitions:

My personal endeavors span from the thrill of skiing to the art of gastronomy, with the discipline of soccer at their core.Embarking on a thrilling sprint through the 10k circuit, I've recently triumphed in a half marathon. Charged with adrenaline and ambition, I'm lacing up for another. As for the full marathon, I tip my hat to the long-distance runners while contentedly cheering from the sidelines – that odyssey is a marathon in itself!

☕ Connect With Me:

Building connections and sharing insights over a virtual coffee or direct message is always welcome. You can reach out to me at jsavett@gmail.com or network with me on LinkedIn.

• Collaborated with over 21 unique clients across 83 engagements, achieving up to a 400% increase in user engagement and consistently high satisfaction levels.
• Enhanced client revenue through improved customer retention and operational efficiency.
• Mentored 5 team members, facilitating professional growth and one promotion.
• Overhauled QA, testing procedures, and GitHub workflows, boosting project customer satisfaction.
• Led multiple projects, managing 1-2 engineers each, and maintained exceptional customer satisfaction ratings.
• Established as the go-to contact for major enterprise projects, guaranteeing successful outcomes and customer approval.
• Participated in strategic sessions, affecting both client-facing and internal decision-making processes.
• Introduced innovative methodologies that streamlined product delivery and expedited the development lifecycle.
• Conducted client meetings to identify and strategize on issues, consistently receiving positive feedback.

• Efficiently resolved 608 Jira support requests, including import/export requests, custom frontends, and investigations, with a notable average resolution time of 2 days.
• Ranked as a top performer in both the volume of tickets resolved and resolution speed.
• Implemented auto-linting and naming convention checks in GitHub, optimizing the code review process and saving significant engineering time.
• Devised logging changes and PR templates, enabling swift code reversions and reducing hours spent in debugging.
• Developed six utility functions, now integral to the team's development process, cutting down individual development time considerably.
• Initiated efficiency improvements that saved each team engineer between 2-5 hours daily.

• Collaborated with clients to design and problem-solve custom frontends in JavaScript/HTML/jQuery, tailored to their customer base needs.
• Addressed and resolved Jira tickets regarding SSO, Webhooks, and bugs, escalating complex issues to the appropriate channels.
• Scoped and developed new product features and backend code in Django/Python/JavaScript/Vue.
• Authored PyTests to ensure code scalability and reusability.
• Created automated internal processes for employee onboarding and offboarding.
• Engineered new functionalities like custom sign-in code to enhance customer flexibility.